(Terms of Use)
 

Acceptance of Terms and Conditions

These Terms and Conditions govern your access and use of this site, as well as all sales of our products, and the provision of services. Midland Information Resources Company (dba. Printshop USA) (“Printshop USA”) may update these Terms and Conditions from time to time without notice (but the terms existing at the time of any purchase shall apply to such purchase regardless of subsequent revisions). By continued use of our site, or through purchases of our product or services, you agree to be bound by these Terms and Conditions.

If your use of this site is on behalf of any business, organization, or other entity, you represent and warrant that you are authorized to accept these Terms and Conditions on its behalf and to bind such business, organization, or entity to these Terms and Conditions. Every offer of a Printshop USA product and/or service on our site as well as every transaction, order and agreement conducted through our site is governed by our Terms and Conditions.


Copyrighted Materials for Limited Use

This site contains graphics, photographs, images, layouts, artwork, text, fonts, software tools, and other information (referred to herein as “Content”). This site and all Content are the copyrighted property of Printshop USA or the copyrighted property of parties from whom Printshop USA has licensed such property. All rights in this site and its Content are reserved. It is strictly prohibited to retain, copy, distribute, publish, or use any portion of the Content except as expressly allowed in these Terms and Conditions. Printshop USA reserves the right to add to, delete from, or modify any part of Content at any time without prior notice.


Use of Site

You are granted permission to access and use this site and its Content for the sole purpose of preparing, evaluating, and ordering products or services solely through Printshop USA (referred to herein as “Products”). No other download, retention, use, publication, or distribution of any portion of the Content is authorized or permitted. Obtaining Products from Printshop USA does not entitle you to use any portion of Content apart from the finished Products as they are supplied by Printshop USA.  You agree to use this site in a responsible manner that is in full compliance with these Terms and Conditions and with your local laws and regulations, including export and import regulations. Without limitation, no portion of Content may be utilized as a trademark or service mark, for any pornographic use, for any unlawful purpose or use, to defame any person, to violate any person’s right of privacy or publicity, to infringe upon any copyright, trade name, trademark, service mark or other intellectual property right of any person or entity. You agree that you will not use the site to produce Products that are offensive, unlawful, harassing, libelous, threatening, harmful, obscene, malicious or otherwise objectionable. Printshop USA reserves the right, at Printshop USA’s sole discretion, to refuse to accept any content provided by you to Printshop USA or to process any order at any time and for any reason. Printshop USA also may terminate its service to and/or the accounts of customers found to be using Printshop USA to engage in undesirable activities or otherwise violating these Terms and Conditions. You agree that Printshop USA shall have no liability of any kind to you or to any third party arising from such refusal or termination.  You are solely responsible for your use of Content in combination with any other images, graphics, text or other materials you incorporate into your Products. You agree that you will not include any text, image, design, trademark, service mark, or any copyrighted work of any third party in your Products unless you have obtained the appropriate authorizations from the owners. You warrant that your Products do not infringe upon any rights of any third party, including copyright, trademark, right of publicity, personally identifiable information (PII), or privacy, and will not libel or defame any third party, and that you have all required rights or permissions necessary to incorporate third party material into your Products. By placing an order on this site, you warrant that you have all necessary permission, right and authority to place the order and you authorize Printshop USA to produce the Products on your behalf. You grant Printshop USA the right to copy, modify, distribute, use, create derivative works of any content you have uploaded for the purpose of fulfilling your order. Moreover, you warrant that you have sufficient rights to permit Printshop USA to copy, distribute, use, modify, create derivative works of any uploaded content for the purpose of fulfilling your order.  You agree that you are responsible for protecting your password and controlling access to your registered account. You agree that you will be responsible for all orders placed or other actions that are taken through your registered account.


Production

Our posted turnaround times begin only after an order has been "Approved". Orders are considered "Approved" and are put into production only when the following conditions have been met:

  1. An order form has been completely filled out,
  2. All files have been correctly submitted
  3. The customer has approved the online proof or the hard copy proof (if one was ordered) and has given the go ahead to proceed with production, and
  4. Payment information has been provided and accepted
  5. If a hard copy proof is ordered, it must be signed and returned to Printshop USA.
  6. Although Printshop USA does archive files for re-orders, please retain a back-up copy for your records.
  7. Printshop USA does not guarantee that all submitted files will be saved for more than 365 days (1 year).

ALL TURNAROUNDS ARE MEASURED IN BUSINESS DAYS. SATURDAY, SUNDAY, AND ANY OBSERVED HOLIDAYS DURING WHICH WE ARE CLOSED WILL NOT BE CONSIDERED PRODUCTION DAYS.


Payments

We accept Visa, Mastercard, Amex, Discover and Paypal.
When an order is placed through the Printshop USA website the customer's credit card or any other payment method entered on the website, is billed at the moment that the order is placed.

Once an order has been "Approved" and has entered the production cycle, refunds are no longer possible.
An order may not be canceled once it is "In Production". If the order is still in the preflight or proofing stage, it may be canceled subject to the following fees, when applicable: Orders placed, paid for, and then canceled will be subject to a cancellation fee of 3.5% of the full order amount.

All prices and amounts shown on this Website are in U.S. Dollars (USD), unless otherwise stated. All prices set forth on the Website and stated herein are subject to modification at any time and for any reason without notice and payment amounts and other terms may be subject to additional agreements between User and Printshop USA.


Taxes

All amounts due for taxes and assessments will be added to the customer's invoice and are the responsibility of the customer. No tax exemption will be granted unless the customer's "Exemption Certificate" (or other official proof of exemption) accompanies the purchase order. If, after the customer has paid the invoice, it is determined that more tax is due, then the customer must promptly remit the required taxes to the taxing authority, or immediately reimburse the provider for any additional taxes paid.
 

Transfer of Title

The customer agrees that the risk of loss and title for any printed Product pass to you upon our delivery to our carrier. For any Product that is to be provided to the customer in an electronic format, the customer agrees that delivery of such Product shall be deemed to have occurred either (a) at the time we transmit the Product via email or other electronic communication addressed to the customer or (b) at the time we transmit a notification to the customer that the Product is available for downloading from the Site.


Return Policy / Reprints

Printshop USA guarantees that you will be satisfied with the quality of your product. Customers must notify Printshop USA within 30 days of the order delivery date to report any defects discovered in the ordered product. 100% of the product must be returned to Printshop USA.  Should the claim be approved by Printshop USA, a refund will be issued, or a free reprint will be shipped to the customer using the original shipping method. All complaints must be originated with an email sent to support@print-shop-usa.com describing the nature of the defect and including photos showing the defect. All orders must be returned to Printshop USA within 10 days after the claim is approved by Printshop USA in order to qualify for a refund or free reprint.
If you request a refund, in most cases, you should receive your refund within 30 days. Certain circumstances are beyond Printshop USA´s control and may not be covered by the guarantee. Please note that we cannot be responsible for: Spelling, punctuation or grammatical errors made by the customer, inferior quality or low-resolution of uploaded images, design errors introduced by the customer in the document creation process, errors in user-selected options such as choice of finish, quantity or product type, and damage to the products arising after delivery to the customer. Please preview your designs carefully and correct any mistakes prior to placing your order. Printshop USA does not proof documents created by its customers prior to processing.


Indemnification

You agree that you shall indemnify and defend Printshop USA and all parties from whom Printshop USA has licensed portions of Content, and their directors, officers, and employees, against all claims, liability, damages, costs and expenses, including reasonable legal fees and expenses arising out of or related to (i) your breach of these Terms and Conditions or (ii) any suit, claim, or demand arising from or relating to any text, photograph, image, graphic or other material you incorporated into Products that was not part of the standard site Content.
 

Disclaimer of Warranty

THE SITE AND ITS CONTENT ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. YOU ACKNOWLEDGE THAT OPERATION OF THE SITE MAY NOT BE UNINTERRUPTED OR ERROR FREE. WHILE WE MAKE REASONABLE EFFORTS TO ACCURATELY DISPLAY THE ATTRIBUTES OF PRODUCTS, WE DO NOT WARRANT THAT PRODUCT DESCRIPTIONS ARE ACCURATE, RELIABLE AND ERROR-FREE. REFERENCES AND LINKS TO PRODUCTS OR SERVICES OF INDEPENDENT COMPANIES MAY APPEAR ON THE SITE. THESE REFERENCES AND LINKS ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED.
 

Limitation of Liability

IN NO EVENT SHALL PRINTSHOP USA OR ITS LICENSORS, SUPPLIERS, OR VENDORS, OR THE OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS OF ANY OF THEM, BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR FOR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA, OR PROFITS, WHETHER OR NOT PRINTSHOP USA HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGE, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE SITE OR PRODUCTS OR SERVICES SOLD THEREON, OR OF FAILURE TO PROVIDE PRODUCTS OR SERVICES THAT YOU ORDER FROM PRINTSHOP USA OR ITS AFFILIATES, INCLUDING WITHOUT LIMITATION, DAMAGES ARISING FROM MISTAKE, OMISSION, VIRUS, DELAY, OR INTERRUPTION OF SERVICE. IN NO EVENT SHALL VISTAPRINT BE LIABLE OR RESPONSIBLE FOR ANY DAMAGES OR CONSEQUENCES ARISING FROM OR RELATED TO YOUR INAPPROPRIATE OR UNAUTHORIZED USE OF THIS SITE OR ITS CONTENT OR OUR SUPPLIED PRODUCTS OR SERVICES.


Governing Law

The internal laws of the State of Iowa shall govern the performance of these Terms and Conditions. You consent to the exclusive jurisdiction and venue of the state and federal courts located in the County of Scott in the State of Iowa for all disputes arising out of, or relating to, the Terms & Conditions and use of this site or its services.


Changes to the Website

We reserve the right, for any reason, in our sole discretion, to terminate, modify, suspend or remove any aspect of the Website including but not limited to content, services, prices, features, or hours of availability.
We may impose limits on certain features of the Website or restrict your access to any part, or all of the Website without notice or penalty. You agree that Printshop USA will not be liable to you or to any third party for any such limitation, modification, change, suspension or discontinuance of the Website.